Foreword

At its core, BasicBlock helps get truck drivers paid faster. Period. Our industry-leading software and financial services allow independent truck drivers to spend less time worrying about cashflow and more time focused on the road.

Our company is one of the few workplaces where you can experience the drive and ambition of Silicon Valley alongside the friendly and hard-working qualities of the Great Plains. If you join our team, we'll let you take the reins as long as you produce quality work in return. We're a focused and authentic team who puts a priority on ownership and creating an environment where everyone can do their best work.

About the VP Factoring Operations position

We are looking for an operations leader to join our team and manage our company's invoice factoring department on a daily basis. You will directly manage a team of AP and AR professionals to ensure and maintain the overall efficiency of our factoring operations.

Your primary duties will include managing and motivating your team, as well as mediating client disputes and resolution of issues. We expect you to be tried and tested operations professional and be able to lead a team with extreme efficacy.

Your Role

• Directly oversee all factoring operations, including AP, AR, Collections, Underwriting, and Customer Success.
• Manage audits and risk analysis for factoring and credit card operations.
• Oversee and facilitate the complete process from driver payment to debtor collection.
• Monitor ongoing credit and terms of customer accounts adjusting credit limits appropriately.
• Perform background checks/credit checks using internal/external software.
• Monitor customer past due amounts.
• Inquire and effectively communicate account status with customers and internal departments.
• Communicate with customers to work out payment arrangements and/or escalate collection efforts.
• Maintain customer files and makes sure that necessary documentation is received, accurate and properly filed.
• Maintain and grow relationships with customers.
• Work with sales to oversee growth of customer accounts.
• Set customers up for success by working with sales team for smooth transition of a prospect from underwriting to onboarding.
• Experience in the Transportation/ Logistics industry preferred.

Benefits

• Executive stock options
• Paid time off
• Health
• Dental
• Vision
• Complimentary caffeine (whatever your brand), soda, and office snacks
• Weekly team lunches (on us)

BasicBlock is an equal opportunity employer.